AI Solutions — Restaurant Sector

AI Solutions
for Restaurants

Automate your order-taking and build customer loyalty with flawless service, even during the busiest rush hours.

🍽
Resto AI
+0%
Higher average order value
Systematic drink/dessert upsell
0%
Orders processed
Without a human operator
+0%
Conversion rate
Converted vs. lost orders
0 wks
ROI achieved
Relative to the investment
Context & Challenges

Restaurant SectorPeak-Hour Challenges
in Morocco

Urban restaurants in Morocco face major challenges during peak hours: busy phone lines, order errors and lost revenue. A transactional AI can absorb 100% of incoming demand without hiring additional operators, while also driving additional sales.

Moroccan customers now order mostly via WhatsApp and delivery platforms. Restaurants that don't offer a smooth conversational service lose market share to better-equipped competitors. AI is becoming the standard for absorbing volume without compromising quality.

Peak-hour rushes Lost calls at lunch/dinner Order errors Unmanaged delivery Revenue drop at peak hours
🍽
1200
Orders/mo
+18%
Avg order value
78%
Automated
2 months
ROI achieved
AI Solutions — Core of the Page

Transactional Bot
orders & delivery

+15%
Avg order value
+35%
Conversion rate
2 months
ROI achieved
100%
Automated orders
Restaurant Order AgentZero lost calls, systematic upsell

Transactional conversational bot handling takeout orders, delivery and table reservations, with a dynamic AI menu and built-in upsell.

  • Zero lost calls during full service — 100% of incoming demand absorbed
  • Systematic upselling — Drink/dessert offered with every order
  • Automated loyalty — Smart customer address book per client
  • Complaint handling — First line of response with no human intervention
  • Automatic dispatch — To partner delivery drivers (Glovo, Uber Eats)
  • Dynamic AI menu — With photos, allergens and contextual suggestions
2 FTEs
saved in a 5-outlet franchise.
100% of WhatsApp orders processed with no human intervention.
Typical customer journey

Customer experience
from A to Z

Three entry channels, one unified experience. Choose the journey that matches your restaurant.

1
WhatsApp message

Customer sends a message to the restaurant's WhatsApp number

2
Dynamic menu

The AI displays the interactive menu with photos, allergens and daily suggestions

3
Automatic upsell

Drinks and desserts suggested based on the customer's order

4
Secure payment

CMI/Stripe link generated within the WhatsApp conversation in 1 click

5
Kitchen ticket

Automatically sent to the POS (Clyo/Micros) with no manual re-entry

6
Pickup notification

Customer notified for pickup or real-time GPS delivery tracking

1
Table QR code

Customer scans the QR code displayed on their table or at the restaurant entrance

2
Digital menu

Interactive menu with photos, prices and allergens appears instantly

3
In-store order

Selection and customization (gluten-free, dairy-free, spicy…)

4
Drink upsell

Automatic drink and dessert suggestions based on the dishes ordered

5
Kitchen validation

Order sent instantly to the kitchen POS, with no manual re-entry

6
Google review

Automatic satisfaction rating request after the meal via SMS/WhatsApp

1
Order received

Via Glovo, Uber Eats or direct WhatsApp — centralized in a single flow

2
AI confirmation

Estimated preparation time automatically communicated to the customer

3
POS preparation

Order slip sent to the kitchen via POS in real time with no manual re-entry

4
Driver dispatch

Automatic assignment to the nearest available partner driver

5
GPS tracking

Customer notified at every delivery stage with real-time position

6
Loyalty & reviews

Satisfaction rating requested, loyalty offer sent automatically

Key integrations

Connected to your
restaurant ecosystem

Real-time order synchronization with your till. Orders received via the AI agent are sent directly to the kitchen with no manual re-entry, eliminating errors and delays. Compatible with the leading POS systems used in Morocco (Clyo, Micros, Lightspeed).

Generation of secure payment links directly within the WhatsApp conversation. Reservation deposits, payment on order, automatic refunds in case of cancellation. Support for Moroccan (CMI) and international (Stripe) cards.

Official Meta API for native conversations within WhatsApp. Average open rate of 94% vs. 21% for email. Pre-approved message templates, conversion analytics, full GDPR compliance. Your customers order in the app they already use every day.

Aggregator integration to centralize all delivery orders in a single workflow. Automatic dispatch to the available driver, GPS tracking shared with the customer, automatic confirmation at every step.

Automatic collection of Google reviews after every successful order or delivery. Continuous improvement of your Google score, automated responses to negative reviews. Better local visibility and Google Maps ranking to attract new customers.

Orchestration of all automated workflows: abandoned cart follow-ups, SMS loyalty campaigns, automatic weekly reporting for the manager, low-stock alerts. Centralized monitoring console for multi-site franchises.

Active connections
IA
Integration within hours
No overhaul of your existing system
Deployment tailored to Restaurants

Multi-site deployment
in 3 phases

A proven methodology to deploy your order bot across one or several outlets, with ROI achieved in 7 weeks.

1
Single-outlet pilot

Scoping of the conversational menu, adapted order format, POS and payment integration, training of the floor manager for oversight.

n8n workflow configured
Conversational AI menu
POS integration tested
Team training
WEEKS 1 – 4
Real-world test
Pilot
2
Real-condition testing

4 weeks during peak activity (Friday evenings, weekday lunches) to validate real-world reliability, response time and conversion rate.

Reliability report
AI menu adjustments
Conversion rate validated
Upsell optimizations
WEEKS 5 – 6
3
Multi-site deployment

Rollout across the entire network, menu harmonization, centralized monitoring, oversight console for managers.

Monitoring console
Digital host manual
All outlets deployed
Real-time dashboard
WEEKS 7 – 10
Multi-site
Client case — Success story

Concrete results
in the restaurant industry

Case study · Restaurant Franchise · Casablanca

Fast-food restaurant franchise
8 outlets, 1,200 orders/month

Context: Franchise with 8 outlets processing 1,200 orders per month. Phone lines saturated at 1pm, 3 overwhelmed operators, orders lost during peak hours.

Problem identified
23% of calls unanswered between 12pm–2pm. Operators at 100% capacity during service. Average order value stagnant without systematic upsell. Estimated loss of 18,000 MAD/month in missed revenue.
Solution deployed
HW WhatsApp Agent + dynamic conversational menu + Clyo POS integration. Manager training on AI agent oversight across 5 pilot outlets.
Results observed after 7 weeks
+18%
Avg order value
78%
Automated orders
1.5 FTE
Saved / outlet
7wks
ROI achieved

Our teams no longer lose a single order during rush periods. The bot automatically suggests desserts and drinks — our average order value jumped within a few weeks.

— Management, Casablanca Restaurant Franchise
Ready to take action?

Restaurant: speed up your
orders without overloading
your teams

Deploy an AI agent capable of handling order-taking, reservations and customer requests on WhatsApp, even during peak hours, while supporting your sales and loyalty goals.